{
  "publisher": "Reply Champion",
  "title": "Google Review Response Workflow Benchmark: Review Patterns",
  "checked": "2026-09-12",
  "cutoffExclusive": "2026-09-07T00:00:00Z",
  "source": "https://www.replychampion.com/research/google-review-response-workflow-benchmark",
  "methodology": "https://www.replychampion.com/research/google-review-response-workflow-benchmark#review-methodology",
  "reuse": "Share these numbers and charts with credit to Reply Champion and a link to the report.",
  "limitations": [
    "These are reviews in our records, not a sample of all Google businesses.",
    "Edits, new replies, and deleted reviews can change the numbers.",
    "We do not share exact review or business counts, which makes outside checks harder.",
    "Numbers are rounded and may not add up to 100%.",
    "These findings do not prove that Reply Champion improves ratings or sales."
  ],
  "findings": [
    {
      "id": "review-patterns",
      "measure": "Ratings in our records, posted and saved before September 7, 2026",
      "percentByStars": {
        "1": 5,
        "2": 2,
        "3": 5,
        "4": 15,
        "5": 74
      }
    }
  ]
}