Privacy Policy

Last updated: January 21, 2026

1. Introduction

Reply Champion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: When you sign up, we collect your name and email address through Google OAuth.

Google Business Profile Data: With your permission, we access your Google Business Profile to fetch reviews and post responses on your behalf.

Usage Data: We collect information about how you use our service, including reviews processed and responses generated.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card information.

3. How We Use Your Information

  • To provide and maintain our service
  • To generate AI-powered responses to your Google reviews
  • To post responses to Google on your behalf (with your permission)
  • To send you notifications about new reviews
  • To process payments and manage your subscription
  • To improve our service and develop new features
  • To communicate with you about your account

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Google: To access and respond to your reviews via the Google Business Profile API
  • Stripe: To process payments securely
  • AI Providers: To generate review responses (data is not stored by AI providers)
  • Service Providers: Who assist in operating our service (email, hosting)

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS), secure token storage, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Revoke Google permissions at any time
  • Export your data

8. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: Hello@ReplyChampion.com