Respond to Google Reviews in Sinhala - Automatically

Sri Lanka's tourism boom is in full swing, with record-breaking visitor numbers pouring into the island's beaches, cultural triangle, and tea country. When Sinhala-speaking guests leave reviews and get silence - or a clumsy English reply - it sends the wrong message. Reply Champion detects Sinhala reviews and responds fluently in native script, no translation apps required.

The Sinhala Review Problem

Sinhala is the native language of over 17 million people, predominantly in Sri Lanka, and is one of the country's two official languages. Sri Lanka has experienced a dramatic tourism resurgence, welcoming over 2.3 million international visitors in 2024 - a full recovery from the pandemic and 2019 Easter attacks. Meanwhile, domestic tourism is massive, with millions of Sri Lankans traveling to beaches in the south, ancient cities like Anuradhapura and Sigiriya, and hill country retreats in Ella and Nuwara Eliya. When these local travelers leave Google reviews in Sinhala and receive no response - or a reply that clearly ran through Google Translate - it feels dismissive. Sinhala has a unique script, complex verb conjugations, and honorific registers that machine translation handles poorly, producing responses that range from awkward to unintentionally rude.

17M+

Native Sinhala speakers

2.3M

International tourists visiting Sri Lanka (2024)

8

UNESCO World Heritage Sites in Sri Lanka

65%

Of Sri Lanka's population speaks Sinhala natively

How Reply Champion Handles Sinhala Reviews

1

Automatic Detection

Our AI detects when a review is written in Sinhala script - no configuration needed.

2

Native-Quality Response

Generates a fluent, natural reply in Sinhala that reads like it was written by a native speaker, with proper honorifics and culturally appropriate warmth.

3

Context-Aware

The AI understands the review's content, sentiment, and star rating to craft an appropriate response - whether it's a glowing 5-star beach resort review or constructive feedback about a tea country lodge.

4

You Stay in Control

Review and edit the Sinhala response before it's posted, or let it auto-publish based on your settings. English translations are shown in your dashboard.

See It in Action

Here's how a business owner can respond to a Sinhala-language review - automatically.

නිමල් ද.

මිරිස්ස වෙරළ ළඟ මේ හෝටලය ඉතාම හොඳයි. කාමර පිරිසිදුයි, වෙරළ පැත්තට බැල්කනියෙන් ලස්සන දර්ශනයක් තිබුණා. උදේ ආහාරය ඉතා රසවත් - විශේෂයෙන් හොප්පර්ස් සහ පොල් සම්බෝලය. කාර්ය මණ්ඩලය ඉතාම හිතකාමී. එක දෙයක් කිව්වොත්, රාත්‍රියේ උණුවතුර ටිකක් ප්‍රමාද වුණා. ඒත් සමස්තයක් ලෙස හරිම සුන්දර අත්දැකීමක්.

MS

Mirissa Surf & Sand Hotel

Owner

ඔබේ අගනා ප්‍රතිචාරයට බොහොම ස්තූතියි! මිරිස්ස වෙරළේ සුන්දරත්වය ඔබට අත්විඳින්න ලැබීම ගැන අපි ඉතාම සතුටුයි. උදේ ආහාරයේ හොප්පර්ස් සහ පොල් සම්බෝලය ඔබට රුචි වීම අපේ කුස්සියට විශාල ආඩම්බරයක්. උණුවතුර ප්‍රමාදය ගැන අපි සමාව අයදිනවා - ඒක නිවැරදි කිරීමට දැනටමත් පියවර ගෙන තිබෙනවා. ඔබව නැවත සාදරයෙන් පිළිගැනීමට අපි බලාපොරොත්තුවෙන් ඉන්නවා!

Who Needs Sinhala Review Responses?

Beach Hotels & Resorts

Properties along Sri Lanka's southern coast, east coast, and west coast serving both local and international guests in Mirissa, Unawatuna, Arugam Bay, and Negombo.

Cultural Triangle & Heritage Properties

Hotels, guesthouses, and tour operators near Sigiriya, Dambulla, Anuradhapura, and Polonnaruwa welcoming Sinhala-speaking domestic travelers.

Tea Country Lodges & Boutique Stays

Hill country properties in Ella, Nuwara Eliya, and Kandy that attract both Sri Lankan families and international tea tourism visitors.

Restaurants & Cafes

From Colombo fine dining to coastal seafood spots, responding to Sinhala-speaking diners who make up the majority of local reviews.

Stop Losing Sinhala-Speaking Customers

Reply Champion automatically detects and responds to Sinhala-language reviews - no translation apps, no copy-pasting, no language skills required.

All plans include multi-language support at no extra cost

Frequently Asked Questions

Everything you need to know about responding to sinhala reviews.

Yes. Reply Champion automatically detects Sinhala-language reviews written in Sinhala script and generates native-quality responses with proper grammar, honorifics, and culturally appropriate tone.
No. Reply Champion handles the entire process - detection, response generation, and posting. You can review the response before it goes live, and your dashboard shows English translations so you always understand what is being said.
Significantly better. Sinhala has a unique script with over 50 characters, complex verb conjugations, and an honorific system that Google Translate handles poorly. Translated responses often sound unnatural or even disrespectful. Reply Champion generates responses that read like a native Sinhala speaker wrote them.
Yes. Sinhala uses different verb forms and pronouns depending on the level of respect intended. Reply Champion uses appropriately polite and professional language suited for business responses, matching the respectful tone Sinhala-speaking customers expect from a hospitality or service business.
Yes. It is very common for Sri Lankan reviewers to mix Sinhala script with English words, especially for brand names, locations, or specific services. Reply Champion handles this code-switching naturally and responds in the dominant language of the review.
Yes. Multi-language support, including Sinhala, is included in every Reply Champion plan at no extra cost. There are no add-ons or premium tiers required.
Absolutely. Many Sri Lankan hotels and restaurants receive reviews in both Sinhala from domestic guests and English from international tourists. Reply Champion handles both languages automatically, ensuring every reviewer gets a response in their own language.
Yes. There are significant Sri Lankan communities in the UK, Canada, Australia, Italy, and the Middle East. Any business serving Sinhala-speaking customers - Sri Lankan restaurants abroad, travel agencies, or import shops - benefits from responding to reviews in Sinhala.