How to Get More Google Reviews for Pest Control Companies
Homeowners choose pest control based on trust and results. Learn exactly when to ask for reviews that prove your effectiveness.
When to Ask for Reviews
Timing is everything. Asking at the right moment dramatically increases your review conversion rate.
Best Moment to Ask
At the follow-up visit when you confirm the pest problem is completely resolved. The relief and gratitude customers feel at this moment makes it the perfect time to request a review. Second-best: immediately after an emergency service call when you've solved an urgent problem.
Worst Moment to Ask
During the initial inspection when you're quoting a price (they'll feel pressured), or if you need to schedule a re-treatment because the first application didn't fully work. Never ask right after discussing an upsell or contract renewal.
"Problem Solved" Follow-Up Call Strategy
Schedule a follow-up call or visit 7-14 days after treatment to confirm the issue is resolved. When the customer confirms success, your technician makes a warm, in-person ask: "Fantastic! Mind sharing that good news on Google?" Then immediately send a text with the review link. The combo of personal ask + instant access drives high conversion.
Pest control is a "hero moment" business. Customers are stressed, disgusted, or even embarrassed when they call you. When you solve their problem completely, they're genuinely grateful. Capture that relief and gratitude before it fades.
Getting reviews is only half the battle.
Reply Champion responds to every review with personalized, on-brand AI responses - in seconds. So the reviews you work hard to earn get the responses they deserve.
Start your free trialCopy-Paste Scripts to Ask for Reviews
Use these word-for-word scripts to ask happy customers for reviews. Customize the [bracketed] details for your business.
In-Person Script
Great news - looks like we've completely solved your [pest type] problem! If you're happy with how we handled everything, would you mind leaving us a quick Google review? It really helps other homeowners find us when they're dealing with pest issues.
Email Script
Subject: Is your [pest type] problem solved?
Hi [Customer Name], It's been about [X days/weeks] since we treated your property for [pest type], and I wanted to check in - are you completely satisfied with the results? If we've solved the problem and you're happy with our service, we'd be incredibly grateful if you'd share your experience on Google. Your review helps other homeowners in [city] find reliable pest control when they need it most. [Google Review Link] And of course, if you're seeing any lingering issues, please let me know right away. We stand behind our work 100%. Thanks for choosing [Business Name]! [Your Name] [Business Name] [Phone Number]
SMS / Text Script
Hi [Customer Name], this is [Your Name] from [Business Name]. Just checking - is your [pest type] problem completely solved? If you're happy with our work, we'd love a quick Google review: [Google Review Link]. Thanks!
Who Should Ask
Service technicians and follow-up coordinators
Training Tip
Train technicians to ask the confirmation question first: "Are you seeing any signs of [pest] since we treated?" When customer says no, that's your cue: "That's great! Would you mind leaving us a review?" Role-play this two-step approach until it feels natural, not salesy.
Follow-Up Timing
Send the initial follow-up 7-14 days after treatment (depends on pest type and treatment method). If they confirm success but don't review, send one gentle text reminder 3 days later: "Thanks again for confirming we solved your pest problem! If you have 2 minutes, we'd still love that Google review: [link]"
Where to Place Review Reminders
Make it easy for customers to leave a review by placing reminders where they already look.
Physical Placements
Service completion door hanger
Leave a bright, branded door hanger after each service with a QR code to review. Include a "Service Completed" checklist and the review ask at the bottom.
Vehicle wraps and magnets
Add your Google review QR code to truck graphics with text like "Love our service? Scan to review!" Neighbors see your trucks and may check reviews.
Invoice inserts
Include a small review request card with every invoice: "Problem solved? Share your experience!" with QR code and star rating graphic.
Yard signs (during treatment)
If you place yard signs during fumigation or treatment, include a QR code and "See our reviews" text. Neighbors are watching.
Digital Placements
Email signature
Every email from your office should include: "Happy with our pest control? Leave a review: [link]"
SMS follow-up automation
Set up automated SMS follow-ups triggered 7 days after service completion: "Is your pest problem solved?" followed by review link if they confirm.
Customer portal
If you have online scheduling or account management, add a review request banner after customers mark a service as "Completed" or "Satisfied."
Seasonal reminder emails
When sending quarterly service reminders to ongoing customers, include: "Still happy with [Business Name]? We'd love a review!" at the bottom.
Getting Reviews Is Only Half the Battle
Once the reviews come in, you need to respond - fast and on-brand. Reply Champion uses AI to write personalized responses to every review automatically.
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Frequently Asked Questions
Everything you need to know about getting more Google reviews for your pest control companies business.