How to Get More Google Reviews for Landscaping Companies
Get more reviews from satisfied clients with proven scripts, perfect timing, and before/after photo strategies that work.
When to Ask for Reviews
Timing is everything. Asking at the right moment dramatically increases your review conversion rate.
Best Moment to Ask
Right after the first mow or immediately after a project reveal when the homeowner sees their transformed yard for the first time. This is the "wow" moment-when they walk outside, see the finished result, and express excitement. For recurring lawn care clients, ask after the first service of the season when the yard goes from messy to manicured.
Worst Moment to Ask
During the initial estimate (too early, no experience yet), when discussing price increases, after weather delays that frustrated the client, or if there are any unresolved complaints about quality or communication. Never ask if the client seems unhappy or hasn't yet expressed satisfaction.
Before/After Photo Comparison Sent with Review Link
Take a quick photo of the yard before you start work (even for routine mows) and after completion. Send the client a side-by-side before/after comparison via email or text within 24 hours, with a note like: "Here's the transformation! If you love how your yard looks, we'd appreciate a quick Google review." The visual impact creates pride and makes clients want to share their beautiful yard-and your work. This works for both one-time projects and recurring maintenance.
Landscaping is highly visual and emotionally satisfying-homeowners feel pride when their yard looks great. Unlike many services, landscaping results are immediately visible and Instagram-worthy, making clients naturally inclined to share. The key is capturing that "reveal moment" when they first see the transformation and channeling that excitement into a review.
Getting reviews is only half the battle.
Reply Champion responds to every review with personalized, on-brand AI responses - in seconds. So the reviews you work hard to earn get the responses they deserve.
Start your free trialCopy-Paste Scripts to Ask for Reviews
Use these word-for-word scripts to ask happy customers for reviews. Customize the [bracketed] details for your business.
In-Person Script
Your yard looks amazing! We're really proud of how this turned out. If you're happy with the work, we'd be so grateful if you could leave us a quick Google review. It helps other homeowners in [City] find us. Here's a card with a link-takes just a minute. We'll also text you some before/after photos tonight!
Email Script
Subject: Your Yard Transformation + A Quick Favor
Hi [Customer Name], We loved working on your yard! Here's a before/after photo of the transformation-feel free to share it with friends or on social media. If you were pleased with our work, we'd be incredibly grateful if you could take a moment to leave us a Google review. Your feedback helps other homeowners in [City] discover [Business Name]. [Google Review Link] Thank you for trusting us with your outdoor space! Best, [Your Name] [Business Name]
SMS / Text Script
Hi [Customer Name]! Your yard is looking great. Here's a before/after photo: [photo link]. If you're happy with our work, we'd love a quick Google review: [Google Review Link] - Thanks! - [Business Name]
Who Should Ask
Crew leads should ask in person during the project reveal or at the end of the first mow while the client is outside admiring the work. Office staff should send follow-up emails/texts with before/after photos within 24 hours. Make it a team habit to capture before photos at every job.
Training Tip
Train your crew to recognize the "wow moment"-when a client says "This looks incredible!" or walks around the yard smiling. That's your green light to ask for a review. Role-play the in-person script so it feels natural, not salesy. Emphasize that before/after photos are non-negotiable for every job-it's your best review-generation tool.
Follow-Up Timing
Ask in person during the project reveal or immediately after the first mow. Follow up with a text or email containing before/after photos within 24 hours. If no response after 3 days, send one gentle reminder. For recurring clients, ask once per season (e.g., after the first spring mow) rather than after every service.
Where to Place Review Reminders
Make it easy for customers to leave a review by placing reminders where they already look.
Physical Placements
Yard Sign During Projects
Professional yard sign placed during landscaping projects with your branding and a QR code: "See why [City] loves [Business Name]-scan for reviews!" Neighbors and passersby become potential clients and reviewers.
Door Hanger at Project Completion
Leave a branded door hanger thanking the client for their business, with a QR code and review request: "Love your new yard? Leave us a review!" Serves as a physical reminder if they didn't review on the spot.
Service Invoice Review Prompt
Include a small review request on printed or emailed invoices: "Happy with our work? Scan to leave a review!" with a QR code. Catches them during the payment moment when satisfaction is top of mind.
Truck Decals with QR Code
Add a decal to your service trucks: "Love your lawn? Leave us a review!" with a QR code linking to your Google Business Profile. Your trucks are mobile ads-turn them into review drivers.
Digital Placements
Post-Service Email with Before/After Photos
Automated or manual email sent within 24 hours of service completion, featuring before/after photos and a prominent review request. High engagement because clients love seeing the visual transformation.
SMS Follow-Up with Photo Link
Text message sent same-day or next-day with a before/after photo link and review request. Keep it short and visual. Text messages have higher open rates than email, especially for blue-collar services.
Seasonal Email Campaign to Past Clients
Send a spring or fall email to past clients with seasonal tips, project inspiration, and a gentle review request: "If we've earned it, we'd love your Google review!" Include link.
Social Media Story Highlights with Review CTA
Post Instagram/Facebook stories showcasing recent projects with a "Swipe up to review us!" link. Create a "Happy Clients" story highlight featuring past reviews to encourage new ones.
Getting Reviews Is Only Half the Battle
Once the reviews come in, you need to respond - fast and on-brand. Reply Champion uses AI to write personalized responses to every review automatically.
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Frequently Asked Questions
Everything you need to know about getting more Google reviews for your landscaping companies business.